Open until 9:00 PM

Regular Hours

  • Monday - Thursday11:00 AM - 7:00 PM
  • Friday - Saturday11:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
Mall hours are Monday-Thursday 11am-7pm, Friday-Saturday 11am-9pm & Sunday 11am-6pm. Restaurant & Entertainment Venue hours may vary. 


Join Macy’s Talent Network



We’re always looking for talented people be a part of the Macy’s family. By joining our talent network you’ll be the first to know about exclusive opportunities, new roles, hiring events, and learn more about what makes Macy’s a great place to work.

Macy’s at Crossgates is currently looking to hire:

  • Retail Sales Associates
  • Retail Merchandising Support Associates
  • Retail Cosmetic Sales
  • Retail Cosmetic Sales Beauty Advisor
  • At Your Service Center Associate
  • Retail Sales Jewelry Clerical

…and more!  Apply online!