Closed until 10:00 AM

Regular Hours

  • Monday - Saturday10:00 AM - 9:30 PM
  • Sunday11:00 AM - 6:00 PM




This is the first dual-branded Tru and Homewood Suites by Hilton property to break ground within the Hilton portfolio.

Future guests will not only enjoy the modern comfort and conveniences of Tru by Hilton and Homewood Suites by Hilton, but also the unique location it offers, as it lies just a short walk from the vast shopping, dining and entertainment opportunities of Crossgates Mall. Business guests can enjoy one of over 20 dining establishments as the perfect setting for cocktails and dinner with a client, while those traveling for play can shop for European-inspired wardrobe pieces at Zara, or indulge in a rejuvenating facial or relaxing massage at the award-winning Spa Mirbeau.

Eat. Shop. Play…STAY at Crossgates Mall

Central Location

Crossgates Mall is located in the Town of Guilderland, an exclusive suburb of Albany in New York’s Capital Region. Located at the crossroads of the Northeast, the site is strategically placed at the junction of Interstates 87 and 90 at exit 24.

  • Albany International Airport is located five miles from Crossgates Mall.
  • Historic Downtown Albany is just a short distance away of eight miles. Downtown is the perfect hub for conference room space, weddings, and entertainment.
    • The 84,000 square foot Albany Capital Center opened March 2017. Its beautiful glass structure offers space from 1,000 to 50,000 square feet, accommodating up to 5,000 people.  It houses 22,500 square feet of ballroom/exhibit space, 6 meeting rooms with 9,200 square feet of space, and 13,500 square feet of pre-function space.
    • The Capital Region’s largest indoor venue, The Times Union Center, offers over 130 events annually, with the capacity to hold 17,500 attendees.
    • The New York State Museum, located in the heart of Downtown Albany, is the city’s most popular tourist attraction since it opened in 1976.  Visit the indoor Carousel at the Museum, see the amazing architecture of The Egg Performance Center, attend outdoor events at the Empire State Plaza, or even walk the steps of the State Capital Building or visit the Governor’s Mansion.
  • The famous, and America’s oldest, Saratoga Race Track is just thirty miles north of Crossgates Mall.  Home of Travers’, the Saratoga Race Track offers a 40-day horse racing season annually.

Signature Amenities

The dual-branded hotel will feature two separate areas designed for each brand:

  • Tru by Hilton is a game-changing midscale hotel brand providing a simplified and spirited approach that is grounded in value for business and leisure travelers. The brand offers modern and functional guest rooms and social connectivity with reimagined public spaces, including an open lobby comprised of four areas where guests can work, play, lounge and eat. Designed to appeal cross-generationally, guests will enjoy complimentary amenities including a Build Your Own ‘Top It’ breakfast, coffee and tea; optional mobile check-in and Digital Key; a multifunctional fitness center; and high-speed Wi-Fi. Single-serve wine and beer, premium snacks and light meal options will be available for purchase at a 24/7 retail market.
  • Homewood Suites by Hilton, Hilton’s upscale, all-suite, extended-stay hotel brand. The first choice for guests seeking comfortable accommodations when traveling for an extended or quick overnight stay, Homewood Suites offers inviting, generous suites, featuring separate living and sleeping areas, and fully-equipped kitchens with full-size refrigerators. Additional value-driven essentials include: complimentary Internet, a daily full-hot breakfast and complimentary evening social every Monday-Thursday.