Hours

Open until 9:00 PM

Regular Hours

  • Monday - Thursday11:00 AM - 7:00 PM
  • Friday - Saturday11:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
Mall hours are Monday-Thursday 11am-7pm, Friday-Saturday 11am-9pm & Sunday 11am-6pm. Restaurant & Entertainment Venue hours may vary. 

WELCOME TO CROSSGATES

Driver

Crossgates

Full-Time

04/23/2021

Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the van according to scheduled van runs and/or as needed for guests and accommodate guests during their stay in an attentive courteous and efficient manner.

Responsibilities
QUALIFICATIONS:

High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
Must have a valid driver’s license for the applicable state.
Minimum of one year driving experience
Must have an acceptable MVR (Motor Vehicle Driving Record)
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:

Approach all encounters with guests and employees in a friendly service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Greet guests’ in a pleasant manner.
Load and unload luggage carts.
Load and unload van with luggage.
Escort guests to rooms upon request.
Check/store luggage for arrivals and departures using luggage tags.
Open and close cab doors for arriving and departing guests.
Deliver messages to meeting rooms.
Maintain current listing of local and area attractions special events and activities.
Maintain list of local transportation guides churches sport arenas etc.
Provide information maps and directions as required.
Ensure lobby reader board is correct.
Maintain cleanliness of motor entrance front door and lobby area.
Deliver flowers packages and messages to guest rooms.
Complete room changes.
Maintain cleanliness of van interior and exterior.
Drive van as per scheduled runs.
Answer console to assist guest services agents.
Show guest rooms and suites as needed and emphasize company amenities.
Other duties as required.
Property Details
Homewood Suites Albany Crossgates Mall

This is a co-branded hotel
Homewood Suites by Hilton Albany Crossgates Mall
We’re just across the highway from the University at Albany, and a 15-minute drive will let you explore the historic capital. Visit the nearby Washington Park for fresh air and beautiful views. You can also find a range of businesses nearby, including Tokyo Electron and IBM. Reach Albany Airport in 10 minutes.

Join us daily for free hot full breakfast. From Monday-Thursday, our complimentary evening social* offers beer, wine, soft drinks and a rotating menu. If you need a late-night treat, visit our 24-hour Suite Shop® in the lobby. Stay fit in the fitness center, play basketball on the sport court, or relax in the indoor pool. Our meeting space and business center are ideal for small meetings and work trips.

Tru by Hilton Albany Crossgates Mall
Our New York State Capitol hotel is located just steps away from Crossgates Mall and a short drive to SUNY, Downtown Albany, Albany International Airport, and University at Albany. We are located near a range of local businesses, including General Electric and Global Foundries. A free area shuttle is available within 5 miles. Our efficient rooms are uniquely Tru, with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels.

From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices – featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market.

Cozy up with a book in the semi-private alcoves of our lobby, shoot some pool with fellow travelers, reenergize in a fully equipped fitness center, or take a dip in the indoor pool. Sharing a building with the Homewood Suites by Hilton Albany Crossgates Mall gives you additional amenities you cannot find in other Albany hotels, such as enhanced communal areas.

Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan