Open until 6:00 PM

Regular Hours

  • Monday10:00 AM - 5:00 PM
  • Tuesday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM
***Please note that Monday, May 27th, Crossgates will be open 10am-5pm in observance of Memorial Day. Anchor Stores, Restaurants and Entertainment Venues hours may vary ***



Published: 11/08/2023

Santa Arrival website slider



Guilderland, NY – ‘Tis the Christmas season when Santa Claus will soon be here spreading cheer & sharing in the laughter and love that the holiday brings to all. In coordination with Capital Photo, a long-time Capital Region business, Santa will be located on the lower level near APEX Entertainment and is ready to share in your children & family’s memories that will last a lifetime.

A Santa’s Arrival event will be hosted at Crossgates on Saturday, November 18th starting at 10am with songs and music from B95.5, crafts, games, giveaways & more! Santa will officially arrive for photos at 11am.

There is a world full of Christmas fun and magic at Santaland. Stop in and get your photo with Santa and also get a free 30 minute play card from Apex Entertainment and a voucher for a complimentary kids meal from 110 Grill, just by making a purchase.

Santa Claus will be at Crossgates on various dates and times all the way through Christmas Eve, and then he’s off to prepare for his big night! Make sure you visit www.shopcrossgates.com to view Santa’s schedule.


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About Crossgates:
Crossgates is the Capital Region’s premier shopping, dining and entertainment destination offering an impressive selection of national brands and the newest retail concepts.  The center is anchored by Macy’s, JCPenney, Dick’s Sporting Goods, Primark and Best Buy, while offering more than 180 retail shops, including Apple.  Crossgates offers 10 entertainment venues and over 20 on-site eateries, such as Dave & Buster’s, Get Air, Billy Beez, Apex Entertainment, The Standard Restaurant & Lounge, Maggie McFly’s and Regal Cinemas with IMAX. Or simply relax at our award-winning day spa, Spa Mirbeau. Located adjacent to a dual-branded 192-room Homewood Suites and Tru by Hilton hotel, Crossgates is your destination to EAT. SHOP. PLAY. STAY.  Additional information regarding Crossgates can be found at shopcrossgates.com, Facebook, Instagram, and Twitter.


About Pyramid Management Group, LLC:
Pyramid Management Group, owner of Crossgates, is one of the largest, most innovative, privately-held real estate developers in the northeast. Headquartered in Syracuse, New York, Pyramid’s portfolio of dynamic shopping, dining and entertainment destinations and expanding hospitality presence dominates the northeast with 14 properties located throughout New York and Massachusetts. For nearly 50 years, Pyramid has built its reputation on being first, fast, ahead of the curve and always what’s next, leading the industry in combining the best elements of traditional retail with world-class dining and entertainment, all under one roof. For more information, visit www.pyramidmg.com.