Closed until 11:00 AM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM


Crossgates to Expand Operating Hours in 2023

Published: 12/22/2022

December 22, 2022

Crossgates to Expand Operating Hours in 2023

— Steady increases in traffic and pent-up customer demand behind expanded hours —


Guilderland, NY – Effective Monday, January 2nd, Crossgates will be expanding our hours of operation as follows:


  • Monday – Thursday: 10:00am – 8:00pm
  • Friday – Saturday: 10:00am – 9:00pm
  • Sunday: 11:00am – 6:00pm


“Given the steady increases in traffic we have been seeing at Crossgates prior to and through the holiday season, combined with pent-up customer demand for more venues to be open earlier in the day and later into the evening, we are excited to offer these expanded hours!” said Jen Smith, Marketing Director at Crossgates.


Guests are reminded that anchor stores, restaurant & entertainment venues continue to offer extended hours that may differ from the mall’s hours. Shoppers are encouraged to call ahead to confirm specific hours of operation for stores within Crossgates or visit the center’s online directory here.


The expansion of hours has also created a number of available open positions at many of Crossgates venues. Available jobs vary and are constantly added to the Crossgates website at shopcrossgates.com/employment.




About Crossgates:

Crossgates is the Capital Region’s premier shopping, dining and entertainment destination offering an impressive selection of national brands and the newest retail concepts.  The center is anchored by Macy’s, JCPenney, Dick’s Sporting Goods, and Best Buy, while offering more than 180 retail shops, including Apple.  Crossgates offers 10 entertainment venues and over 20 on-site eateries, such as Dave & Buster’s, Get Air, Billy Beez, Apex Entertainment, The Standard Restaurant & Lounge, Maggie McFly’s and Regal Cinemas with IMAX. Or simply relax at our award-winning day spa, Spa Mirbeau. Located adjacent to a dual-branded 192-room Homewood Suites and Tru by Hilton hotel, Crossgates is your destination to EAT. SHOP. PLAY. STAY.  Additional information regarding Crossgates can be found at shopcrossgates.com, Facebook, Instagram, and Twitter.


About Pyramid Management Group, LLC:

Pyramid Management Group, owner of Crossgates, is one of the largest, most innovative, privately-held real estate developers in the northeast. Headquartered in Syracuse, New York, Pyramid’s portfolio of dynamic shopping, dining and entertainment destinations and expanding hospitality presence dominate the northeast with 14 properties located throughout New York and Massachusetts. For nearly 50 years, Pyramid has built its reputation on being first, fast, ahead of the curve and always what’s next, leading the industry in combining the best elements of traditional retail with world-class dining and entertainment, all under one roof. For more information, visit www.pyramidmg.com.