Hours

Open until 7:00 PM

Regular Hours

  • Monday - Saturday11:00 AM - 7:00 PM
  • Sunday11:00 AM - 6:00 PM

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Things Remembered

Sales Lead

Things Remembered

08/23/2020

Sales Lead

CLICK HERE to apply and view full job description

The Sales Lead is a non-supervisory role that has primary responsibility for customer satisfaction, generating sales, engraving, housekeeping, merchandising, POS operations and loss prevention, in adherence with all company and store standards.

Responsibilities (Essential Functions)

  • Principle Duties and ResponsibilitiesStrategic Customer Service to Enhance Sales
    1. Use selling techniques to enhance sales, such as: selling add-on sales and showcasing engraving information to customers to achieve store and individual sales goals.
    2. Ensure a high-quality customer service experience; making product and personalization recommendations consistent with the customer’s expectations.
    3. Articulate product knowledge to customers; be the gift expert.
    4. Responsible to be a role model for the sales teammates and demonstrate the standard for customer experience