Open until 9:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:00 PM
  • Sunday11:00 AM - 6:00 PM


Office Manager

Apex Entertainment


Apex Entertainment Albany NY is looking for an Office Manager to join our team and help us provide exceptional service to our guests. In this role, you will plan, direct, and coordinate administration duties/activities of Apex Entertainment. This will require you to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Additionally, you will assist with and/or maintain functions such as employee benefits, recruitment, personnel policies, training programs, scheduling, performance reviews, employee write-ups, and regulatory compliance.


• Maintains office services by organizing office operations and procedures; assists in preparing/maintaining payroll/records; controlling correspondence; designing filing systems; reviewing and approving supply requisitions
• Assists with human resources strategies by establishing department accountabilities, including training, employment processing, compensation, health and welfare benefits, records management, safety and health
• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
• Partner with Human Resources Director to guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values
• Assist in the electronic onboarding process for all new hires
• Assists in planning new employee orientation for new hires to foster positive attitude toward organizational objectives on a weekly basis
• Assist managers in scheduling/conducting interviews and terminations
• Maintain schedules, calendars and appointments for both the General Manager and Assistant General Manager
• Inputs and maintains employee records in the Centeredge POS
• Assist with planning and managing personnel activities and employee rewards for Apex Entertainment employees
• Acts as liaison between Director of Human Resources and Management
• Assists in conducting exit interviews to identify reasons for employee termination and properly offboard employees
• Responsible for onboarding logistics of all management regarding IT equipment, e-mails, keys, etc.
• Responsible for ordering office supplies/equipment for the entire facility while staying within budget
• Manage contract and price negotiations with office vendors/service providers
• Maintain asset log for all company equipment
• Manage/monitor supplies/inventory list for all departments to ensure an accurate count to operate on a daily basis
• Any additional tasks assigned by management


• Strong written and verbal communications skills.
• Strong leadership and people management skills.
• Strong multi-tasking, organizational and time management skills to ensure a quick response to guest needs.
• Effective problem solving skills to detect changes in circumstances or events.
• Professional and courteous demeanor.
• Positive team and motivational skills.
• Exceptional personal hygiene and positive representation of the organization to employees, guests and vendors.
• High School Diploma required or GED equivalent.
• Associate Degree, Bachelor’s Degree preferred.
• Administrative experience
• 1-2 years experience working in the food & beverage and / or hospitality industry.
• Strong supervisory and interpersonal skills.
• Proficient with all MS Office Applications.
• Ability to communicate effectively in both written and oral format.
• Attention to detail and strong organizational skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
• Must have a driver’s license or reliable transportation.
• Must be flexible and adaptable to change.
• Must be able to work a flexible schedule including days, nights, weekends and holidays when needed.
• Experience working with amusements rides a plus.
• MUST be able to work a flexible schedule including days, nights, weekends and holidays.
• Professional appearance.