Apex Entertainment Albany, NY is currently looking for a Kitchen Manager to join our team and help us provide exceptional service to our guests. In this role, you will manage and direct the daily operations of the kitchen and function areas. As the Kitchen Manager, you will also oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. You will understand and support completely all policies, procedures, standards, specifications, guidelines and training programs.
Responsibilities
• Oversee and supervise the Assistant Kitchen Manager, Kitchen Supervisors, & BOH Staff and tasks assigned to them
• Provide support and opportunity for continuous productive feedback
• Responsible for ensuring line check is reviewed and completed at the beginning of every AM and PM shifts
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
• Maintains accurate and up-to-date daily food logs
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Reviews staffing levels to ensure that the kitchen and function areas (if applicable) can be staffed at all times within the payroll budget allotted
• Assists with coordinating and organizing private events and acts as a liaison between Events and Operations
• Accurate and up-to-date plan of restaurant staffing needs and works with HR Manager to prepare schedules to ensure that the BOH is staffed for all shifts
• Make employment and termination decisions for BOH staff
• Manages performance of employees and when necessary disciplines according to policy with action steps and feedback as required
• Ensure that all staff is provided with the food knowledge to continuously improve to insure our guests will continue to return again
• Continually strive to develop kitchen staff in all areas of managerial and professional development
• Ensure that Handbook policies, procedures and standards are maintained and followed in a consistent and fair manner
• Oversee and supervise management team and tasks assigned to them. Provide support and opportunity for continuous productive feedback
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
• Review food estimated costs to ensure proper budgeting and cost effectiveness
• Works with managers, suppliers, accountant & owner regarding the efficient ongoing and purchasing of restaurant supplies
• Reviews portion control of food quantities to minimize waste
• Any additional tasks assigned by management
• Works with HR to recruit, interview and hire candidates for employment based on the company needs
• Ensures all health and safety restaurant policies and procedures are followed
• Manage on and off-site catering events when necessary
• Maintains a positive working relationship with vendors, suppliers and maintenance personnel
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
Qualifications
• Strong written and verbal communications skills.
• Attention to detail and strong organizational skills.
• Strong leadership and people management skills.
• Strong multi-tasking, organizational and time management skills to ensure a quick response to guest needs.
• Effective problem solving skills to detect changes in circumstances or events.
• Professional and courteous demeanor.
• Positive team and motivational skills.
• Ability to communicate effectively in both written and oral format.
• Exceptional personal hygiene and positive representation of the organization to employees, guests and vendors.
• High School Diploma required or GED equivalent.
• Associate Degree, Bachelor’s Degree preferred.
• 3-5 years experience working in the food & beverage and / or hospitality industry.
• Strong supervisory and interpersonal skills.
• Proficient with all MS Office Applications.