Closed until CLOSED

Regular Hours

  • Monday - SundayCLOSED -


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To our faithful guests & shoppers, it’s been too long! The Crossgates team and stores have missed you terribly while we were busy social distancing for the safety and health of those around us, but we’re slowly gearing up for a safe reopening.


In the meantime, we are thrilled to announce [email protected] in accordance with direction from New York State. As part of Phase One, although we cannot allow any guests inside the center, we want you to be able to enjoy purchasing from some of your favorite stores.  Crossgates will be open daily to provide this shopping experience.


While stores (and their hours) offering this service may vary, the list below will be updated accordingly. Please call the store of your choice listed below or visit their website to place an order: https://www.shopcrossgates.com/directory/


Unless the store you are picking up from has their own exterior entrance, the map below shows where curbside pickup for the stores within the center will be located:

Crossgates Curbside Map

Crossgates Mall:

  • Best Buy (10am-7pm daily -> curbside pickup @ Best Buy entrance)
  • Dick’s Sporting Goods (Mon-Sat 9am-9pm; Sun 10am-7pm -> curbside pickup @ DSG entrance near Carhartt)
  • Maggie McFly’s (Sun-Thurs 12pm-9pm; Fri & Sat 12pm-10pm -> curbside pickup @ MM entrance)
  • World of Beer (Mon-Sat 11am-10pm; Sun 11am-9pm -> curbside pickup near Carhartt & DSG)
  • LEGO Store (Wed- Sat 11am-4pm; Sun 12pm-4pm -> curbside pickup @ the Cafe Court entrance)
  • Pottery Barn (11am-3pm daily -> curbside pickup @ Pottery Barn entrance)
  • Williams-Sonoma (11am-3pm daily -> curbside pickup @ the Cafe Court entrance)
  • Showcase (12pm-2pm daily -> curbside pickup @ the Cafe Court entrance)
  • Pandora (please call ahead to place an order at 518-452-9170)


Crossgates Commons:

  • Home Depot (Mon-Sat 6am-8pm; Sun 8am-8pm -> curbside pickup and in-store)
  • Panera (Mon-Fri 8am-9pm; Sat & Sun 10am-8pm -> curbside pickup and delivery)
  • McDonald’s (Mon-Fri 6am-midnight -> drive thru and delivery)
  • At Home (11am-6pm daily -> curbside pickup)
  • WalMart (open 7am-8:30pm daily)
  • PetSmart (open Mon 9am-6pm; Tues-Sat 9am-7pm; Sun 10am-7pm)
  • Ollie’s Bargain Outlet (open Mon-Sat 9am-9pm; Sun 10am-7pm)


We look forward to having you visit us soon!