Hours

OPEN TODAY 11:00 AM TO 7:00 PM

Regular Hours

  • Monday - Saturday11:00 AM - 7:00 PM
  • Sunday11:00 AM - 6:00 PM
CROSSGATES IS NOW OPEN NORMAL MALL HOURS!
  • Monday - Saturday: 10:00AM - 9:30PM; Sunday: 11:00AM - 6:00PM
*Store, Restaurant & Entertainment hours may vary. Call your favorite shop to confirm hours in advance.

WELCOME TO CROSSGATES

Billy Beez

Venue Manager

Billy Beez

10/12/2020

Billy Beez is currently accepting applications for a Venue Manager

Any interested applicants, please email your resume to [email protected]

 

The Venue Manager ensures that Park and its Employees are following all Policy, Procedure and Legal requirements. Venue Managers stay up-to date on company Standard Operating Procedures and Policies and apply them to their assigned locations’ practices to minimize executional, customer experience, financial and legal risk – in line with our Mission Statement,

Safe, Secure, Clean and Fun environment for All Ages

Functioning as direct corporate liaison the Venue Manager:

  • Oversees all aspect of the day to day operations and execution standards of the Park
  • Completes daily and weekly audits to monitor adherence to policies and procedures
  • Evaluates team members’ knowledge, educates them on work related policies and procedures
  • Immediately corrects and improves areas of the business that do not meet company standards and legal requirements

Areas of Responsibility: (include but not limited to)

 Revenue Generation / Budget Accountability

 Brand Policy and Procedure Compliance

 Labor Law Compliance

 Safety / Security / Facility Cleanliness Standards

 Customer Experience / Brand Representation Standards

 Employee Behavior / Customer Service Standards

 Event Execution Standards etc

 

Job Requirements: 3-5 years of relevant experience

  • Management and Leadership
  • Operational Excellence
  • Payroll and HR Management
  • Facility Management
  • Customer Service Excellence

Job Type: Full-time