Hours

OPEN TODAY 11:00 AM TO 7:00 PM

Regular Hours

  • Monday - Saturday11:00 AM - 7:00 PM
  • Sunday11:00 AM - 6:00 PM
CROSSGATES IS NOW OPEN NORMAL MALL HOURS!
  • Monday - Saturday: 10:00AM - 9:30PM; Sunday: 11:00AM - 6:00PM
*Store, Restaurant & Entertainment hours may vary. Call your favorite shop to confirm hours in advance.

WELCOME TO CROSSGATES

Billy Beez

Assistant Venue and Catering Manager

Billy Beez

10/12/2020

Billy Beez is currently accepting applications for an Assistant Venue and Catering Manager.

Any interested applicants, please email your resume to [email protected]

 

As Assistant Venue and Catering Manager, you’ll work closely with the Venue Manager and Area Manager and be responsible for effectively leading and managing the operational aspects of the park – including all birthday / group events and the onsite Honey Cafe – in line with our Mission Statement,

Safe, Secure, Clean and Fun environment for All Ages

 

Key responsibilities:

 Operational Compliance: Ensuring that all actions and decisions are in compliance with Billy Beez’s Standard Operating Procedure, Employee Handbook and Mission Statement.

 Guest Experience: Delivering consistent and brand standard customer experience through correct execution of the Brand’s cleanliness, security, and safety related programs, procedures and policies.

 Team Leadership: Evaluates team members’ knowledge, educates them on work related policies and procedures

 Events: Organizing and executing all birthday parties, group events from stock management through party planning and direct client relations to execution.

 Cafe: Managing the day to day operational aspect of the Cafe and ensuring that the department meets regulatory and company standards including: hygiene, safety, stock control, food quality and client experience.

 Sales: Analyzing business results with the Venue Manager and working with the team to implement effective revenue strategies.

 Direct Reports: Overseeing all Billy Beez employees with direct department responsibilities over the Party Hosts and Café Associates.

 

Job Requirements:

 Experience in supervisory or Assistant Manager level position

 Experience in staff recruitment, training and performance management

 Experience in operational compliance management

 Experience in customer service management

 Certification in hospitality or culinary management is a plus

 Must be 18 years of age or older

 

Availability Requirements:

 Must have open availability

 Must be able to work during weekends and holidays

 Shifts are assigned as per business need

 

Job Type: Full-time